The LabX Service website and its affiliated sites are owned and published by LabX.
We collect information you provide to us through our websites and to affiliated micro-sites that are owned and operated by LabX. We collect your information when you create an account, subscribe to a newsletter or email, download digital materials (e.g. infographics, ebooks, white papers etc.), sign-up for a webinar or otherwise communicate with us through our websites.
The data we collect from you can include personal information. Personal information is data that can be used to identify an individual (such as first and last name, e-mail address, address, telephone number etc.). Furthermore, to ensure that you have a genuine interest in our content, products and services, we may also ask for work-related information such as your job title, your company name, technologies you use, your area of work or industry, the type of business you work for or own, and your scientific interests. We do this to ensure that we are providing you with information that is relevant to you and your field of study or work. At no point will we ask for any “sensitive” information such as religious beliefs, political affiliation, racial or ethnic origin or any other information that does not pertain to your activity or interest in the sciences.
Once registration is complete no further information is required for free access to this site. Additional personal information from visitors may be required to participate in online forums.
To optimize our website, match content to your needs and deliver a more personalized user experience, LabX Service also automatically collects information regarding your use of our websites. When visiting our brands online, we log information about your visit and also use tracking mechanisms such as cookies, pixels and scripts to collect information about your interaction with our websites or emails. These can be used to provide you with additional information that is relevant to your work or scientific areas of interest.
Cookies are digital text files placed on your computer. Using cookies is a common practice. We may place cookies on your computer to allow us to recognize you on our websites when you visit us, to measure online traffic, to present you with relevant products or services, or to customize your experience. We use session cookies to make navigating our website easier, and they expire when you close your browser. Additionally, tracking cookies are used to help us understand how you use our websites, they enhance your user experience, and they remain on your computer or device for an extended period of time.
Your browser may include settings that allow you to block cookies or be notified when cookies are being used. Please be aware that if you block or remove cookies, certain features and functions of our websites may be unavailable or may not operate optimally.
Pixels are small graphic images placed in web pages and e-mail messages. They may be used to count the number of visitors to our websites, to monitor how users navigate our websites, or to verify how many articles or links were viewed.
Scripts are used to collect information about your interactions with our websites. They are temporarily downloaded on your computer from our server, or the server of a third-party we work with. They are active while you are connected to our websites, and are deleted or deactivated thereafter. We do not install or download any software to your computer as part of your user experience.
We may also collect or purchase information from other scientific industry sources, such as scientific organizations, research conferences, academic institutions, scientific directories, etc. Your personal information is only collected and stored in our databases if it is publicly available and there is a clear link between your area of work and the content, products, and services we offer. We may also combine this information with information we have already collected about you in order to understand your needs better and provide you with a better user experience.
Known Canadian residents will never be contacted unless they have provided their personal information through our websites, affiliated micro-sites, over the phone or at an event or conference where they have expressed consent to be contacted by LabX Service and its affiliated brands.
The personal information gathered about you is used for a variety of purposes. The first is to build up a demographic profile of our subscribers, allowing us to better match our content and services to your interests. Obviously, the more accurate the information you provide, the better we can do this. For this reason, we encourage you to regularly update your profile to provide us with the most accurate information possible.
In addition, we may use your personal information for other purposes that include:
We have designed our websites so that it is easy for you to access and update the personal information that you shared with us. You can access your subscriptions by clicking this link and entering your email address in the field provided. After submitting your email address, we will send a message to your inbox to confirm it is you and for you to access your subscription preferences directly. Individual eNewsletters, email communications and third-party communications can be immediately unsubscribed from by clicking an unsubscribe link within them. Please note that your opt-out will not affect subsequent subscriptions or non-promotional communications from us, such as administrative and service announcements. If you require further assistance updating your details please contact us.
You are also entitled to be informed about all the information LabX Service collects about you. You are entitled to receive and review the information. You may also request to have LabX Service change information about you that is held by us and that is incorrect.
Cookies can be disabled or removed using tools available as part of most commercial browsers. In some instances, a browser may include settings that allow you to block cookies from being placed on your hard drive. Be aware that if you disable or remove cookies and similar technologies, some parts of our websites may not work properly. Also, if you revisit our websites from a different computer or browser, you may not be able to limit browser-based tracking technologies in the same way.
Our websites use third-party web analytics services, such as Google Analytics, to help us analyze how visitors use our websites. To learn more about opting out of being tracked by Google Analytics, click here.